Privacy Policy

Last Updated: November 23, 2025

Introduction

At Muscler University, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and handle information you provide to us through our website and fitness assessment forms.

Information We Collect

When you submit a fitness assessment or contact form, we collect:

  • Personal details (name, age, contact information)
  • Physical information (height, weight, body measurements)
  • Fitness goals and experience level
  • Dietary preferences and food allergies
  • Health conditions and injury history
  • Photos you choose to upload (optional)

How We Use Your Information

The information you provide is used solely for:

  • Analyzing your fitness level and goals
  • Providing personalized fitness consultation and recommendations
  • Creating customized workout and nutrition plans
  • Responding to your inquiries and providing customer support
  • Communicating with you about our services

How We Store Your Information

When you submit forms on our website, your information is sent directly to our business email address. We retain this information to:

  • Review and analyze your fitness assessment
  • Prepare personalized recommendations
  • Maintain records of our consultation with you
  • Follow up on your fitness journey if you become a client

Your information is stored securely and is accessed only by authorized personnel at Muscler University for the purposes described in this policy.

Information Sharing

We do not sell or trade your personal information. Your information remains confidential and is used exclusively by Muscler University to provide you with fitness consultation and services.

Third-Party Services

To provide our services, we use the following third-party service providers:

FormSubmit

We use FormSubmit to process form submissions from our website. When you submit a fitness assessment or contact form, your information is transmitted through FormSubmit's servers to our email address.

FormSubmit acts only as a delivery mechanism and does not store your information permanently. For more information, visit FormSubmit.co.

Cloudinary

We use Cloudinary to optimize and process images you upload as part of your fitness assessment. This service helps compress and format your photos before they are sent to us via email.

Cloudinary processes images temporarily for optimization purposes. For more information about their privacy practices, visit Cloudinary's Privacy Policy.

These third-party services are used solely to facilitate the delivery of your information to us. We do not control these third-party services' data practices, and we recommend reviewing their privacy policies for more information.

Your Photos

If you choose to upload photos as part of your fitness assessment:

  • Photos are optional and submitted at your discretion
  • They are sent to our email along with your assessment information
  • Photos are used only to better understand your current physique and provide accurate recommendations
  • They will not be shared publicly or with third parties without your explicit consent

Data Retention

We retain your information for as long as necessary to provide you with consultation services and maintain our business records. If you wish to have your information deleted, please contact us at the email address provided below.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of any inaccurate information
  • Request deletion of your information
  • Withdraw consent for us to use your information

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us:

Muscler University

Phone: +1 (437) 972-2429

WhatsApp: +1 (437) 972-2429

Location: 12324 McLaughlin Road, Brampton, Ontario, Canada

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

Consent

By submitting your information through our website forms, you consent to the collection and use of your information as described in this Privacy Policy, including the use of third-party services (FormSubmit and Cloudinary) to process and deliver your information to us.